Free
Local Guidance (Complimentary)
Insider recommendations on distilleries, tables and local favorites, with a real, personal reply.
We'll Take Care of
the Details.
Madeline & Mose does more than help you reserve a hotel or arrange a ride. We help shape the stay around you.
Concierge Services
A little help or a lot. You decide.
Free
On the house, with a real, personal reply.
Free
Here Now Help
Quick answers for guests already in town.
Free
The Journal and Kentucky Guides
Local guides to bourbon, the Derby, dining and the rest of Kentucky.
Free
Start a Conversation
Tell us who's coming and what you're planning. We'll take it from there.
Included When You Book
Part of your booking. Each card shows which bookings it comes with.
Included When You Book
Concierge Support on the Day
The table you couldn't get, and someone local to call when plans change.
With: Bourbon tours, Derby packages and transportation
Included When You Book
On-Call Help by Phone or Text
While you're out, one text and it's handled.
With: Bourbon tours, Derby packages and transportation
Included When You Book
The Planned Surprise
A small surprise planned just for your group.
With: Bourbon tours, Derby packages and transportation
Included When You Book
Bourbon Rescue Kit, Stocked Cooler and Cap Off Your Night
The little things that make a bourbon day easy, already on board.
With: Bourbon tours
Included When You Book
A Private Experience with the Founder
The founder of Madeline & Mose joins your group for a special moment.
With: Signature and Expert tours
Included When You Book
Coordinating Local Professionals
Photographers, florists, private chefs and more. Our coordination is included; the professional's own fee is billed at their price.
With: Any booking
Paid Service
Priced up front, or by quote.
Paid Service
Private Concierge
Dedicated planning, reservations, hard-to-book access, one point of contact and on-call support for the whole stay.
By quote
Paid Service
Concierge for the Day
Up to 10 hours of in-person concierge support.
Price to be determined
Paid Service
Celebration & Event Packages
Derby, bourbon, golf, milestone occasions and group experiences.
Priced by package
Paid Service
Custom Itineraries
The Essential Kentucky (3 days), The Kentucky Experience (4 days) and The Full Kentucky Journey (5 days).
By quote
Paid Service
Accommodations
Stays and room blocks, sorted before arrival.
By quote
Paid Service
Transportation
Airport pickups, shuttles and private drivers.
Priced by vehicle
Paid Service
Guest Amenities & Special Requests
Room deliveries, celebrations, gifts and stocking.
By quote
Paid Service
Celebration Extras
Photographer $350. Celebration Cake from $85. Custom Keepsakes from $125.
From $85
For Hotels & Venues
Programs paid by the partner property.
For Hotels & Venues
Referral Partner
A branded booking link and QR cards. Guests book directly with us. Free to join.
For Hotels & Venues
Concierge Desk Partner
A direct line for your staff and a monthly report. Monthly fee: Price to be determined.
For Hotels & Venues
Event Desk
Attendee transportation, group outings and a concierge desk for your event. Fee: Price to be determined.
Signature Planning
Custom Itineraries
Single days and multi-day trips, built around what you love.
Explore ItinerariesSpecial Requests & Hospitality Partners
The extras, and the people behind them.
Tick the celebration extras you'd like, or tell us which local professional to bring in. One point of contact; we coordinate the rest.
Need a trusted local professional?
We know who to bring in, and we coordinate them behind the scenes.
Our coordination is included when you book.
From the Journal
Visit the Journal Local knowledge, before you go.
So, What Brings You Our Way?
Tell us who’s coming, what you’re celebrating, or what you’ve been dreaming of doing while you’re here. We know a few people and places we’d love to introduce you to.